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2.10 New Map Not working

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5 comments

  • Official comment
    Support

    Hi all,

    This has been fixed in version 2.12 (in beta at the time of posting). There's no need for the workaround anymore in this latest update.

    Thanks for your patience, have a nice day!

  • mrcidavies

    Just tested on 2.10 on which I have created several 'Map' projects for later use and as far as I can see it imports fine. Maybe HM support can assist.

    Cheers.

    0
  • Support

    Hi,

    Sorry for the inconvenience. Indeed we are not aware of issues with Maps on 2.10. Could you send us a video of what happens when you try the different options please? I’m not sure I understand your issue correctly.

    Can you see a list of Maps in the menu in the Sequence Settings?

    Can you see the dropdown menu when you click on Create / Import Map in the « Manage Maps » window? We are currently troubleshooting an issue on the display position of certain menus on highDPI screens. If that’s your case, please set the Windows zoom at 100% and tell us if it changes anything.
    Update: you can also check out the different compatibility options rather than change the zoom level for all apps.

    Thanks in advance.

    1
  • Rogelio Morlaes

    Hi there

    I'm having the same issue when I try to create/importMap, the + does not work.

    Please help.

    Thank You

    0
  • Support

    Hi,

    Sorry about this. What is your Windows zoom level please? Are you using a screen with a very high resolution?

    As mentioned in a previous answer, if setting the Windows zoom level at 100% for all apps doesn't suit you, please check out the different compatibility options for HeavyM in particular.

    Thanks in advance.

    Have a nice day.

    0

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