GIF aren't working

Samuel _

• June 21, 2024 16:40

When I import and put into player any gif, it doesn't work, the player is filled but the gif isn't playing in preview or in output.

0

• Official comment

  

  Support

  • June 24, 2024 08:53
  • Edited

  Hi Samuel,

  Sorry for the inconvenience. We can't seem to reproduce this issue on our side, could you please send us the gif in question and give us more details about your configuration? (HeavyM version, computer model, etc)
  Thanks in advance.

  Have a nice day,

  Léa

  PS: please prefer contacting tech support via this form when reporting bugs, thanks!

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