License Issue
Hey Team,
I bought a Heavy M2 monthly license 3 days ago and the email I received which was supposed to have my Key on it came through as an error. I emailed them via the support/ticket method as soon as I saw this and a couple more times on different platforms since but Ive had no response...
Literally reads:
""
License Key: <!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]-->] [json_decode]
License Key: [
License Key: string::45: Warning: error parsing 'n': expected no more input
""
Any Ideas?
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Official comment
Hi reuben,
Thanks for the feedback. I'm sorry to hear that you have not received a response. I've created a ticket to ask you questions about this issue privately. It should be in your mailbox! Our technical team will contact you, I'll make sure that your request is reviewed as soon as possible.
Sorry again for this inconvenience,
Claire
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