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Not able to import shaders after update

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6 comments

  • Official comment
    Support

    Hi everyone,

    This issue has been fixed in the new 2.5 release!

    As Lars said (thanks again!), if you want to keep using 2.4 and encounter this issue, the workaround is to create a "ShadersLibrary" folder manually in:

    • "Documents/HeavyM/" if you're on Windows
    • "User/Library/Application Support/HeavyM" if you're on Mac OS. (If the folder is hidden, go to the Finder, hold Shift, click on the "Go” menu and select "Library".) 
  • Tobias Abraham

    Same problem. Please help.

    0
  • Claire

    Hi Lars, Hi Tobias,

    Sorry for the trouble here.
    I've created a ticket to ask you questions about this issue privately. It should be in your mailbox!

    Thanks for the feedback.

    Best regards,

    Claire

    0
  • Lars Frimann

    So. It seems I fixed it.

    Checked the log. And as I could see it was a missing folder.

    In users//user/documents/heavym there was supposed to be a shader library folder. I added that manually, put my shaders in there. And it fixed the issue.

    Seems like it was not created at install.

    Sorry for not typing the exact path. I am not on my computer. I will update this post with the exact info when I am back at my office.

    Hope it helps.

    1
  • Claire

    Hi Lars,

    Thanks for the information, we are happy that your problem is solved :)

    Have a great day,

    Claire

    0
  • morrissel311

    Hi there! Glad to hear that the problem is solved now :)

    1

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