Heavym 2 not working on ASUS Zephyrus G14 (Radeon graphics)
I'm trying to use Heavym, and it used to work fine, not sure what changed, but now half the time it won't launch, the other half the time it says it crashed, then loads up heavym after a while, but the output is just black. If I try to place a square or other basic shape, it's invisible.
I need it to work for a demonstration tomorrow. The laptop has a Ryzen 9 6900HS and Radeon RX 6800s graphics. It worked fine for a few days, but no longer.
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Official comment
Hi Alton,
Sorry for the inconvenience.
Another user mentioned a similar issue with an AMD card recently that was related to a drivers update. Please try to:
- Update your drivers to a "Recommended" version ("Adrenalin 22.5.1 Recommended (WHQL)" for your model I believe). Please do so even if you have a more recent "Optional" version, it seems it can cause issues with the software.
- Downgrade to the latest drivers version that used to work for you.
If it still doesn't work or you're having trouble finding your drivers version, please send your heavym.log file (located in Documents/HeavyM/Log) via a private bug report, we'll be able to check the version and look into it.
Have a nice day.
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For troubleshooting, I've completely uninstalled and reinstalled HeavyM, I've tried launching it in administrator mode, I've tried uninstalling and reinstalling the display drivers, and nothing has worked so far. Currently it's not responding.
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