Support
- Total activity 1592
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 46
- Subscriptions 992
Activity overview
Latest activity by Support-
Support commented,
Official comment Bonjour, Je vous remercie pour votre message. Effectivement, HeavyM ne prend pas en charge les messages groupés OSC. Je reste à votre disposition si vous avez d'autres questions. Tomàs
-
Support commented,
Official comment Hello, Thank you for your message. This feature is currently being researched to determine whether it can be integrated into HeavyM, so it will not be available immediately. I remain at your dispos...
-
Support commented,
Official comment Hello, Thank you for your message. This feature is currently under consideration, but its development has not yet been scheduled. If the feature is approved, we will share updates about it. Thank y...
-
Support created an article,
I can't log in
We’re making license management easier! HeavyM now has an online account system so you can access your license details without searching through old emails. What’s Changing? Not much will change, b...
-
Support commented,
Official comment Bonjour, Je vous remercie pour votre message. Il n’est pas possible d’exclure un groupe lors de l’utilisation d’un master shader. Dans votre cas, il faudra appliquer manuellement le même shader à c...
-
Support commented,
Official comment Bonjour Grégory, Nous sommes désolé pour la gêne occasionnée, ce problème arrive très rarement et est souvent lié au matériel. Ce qui complique sa résolution. Je comprends votre frustration et vous...
-
Support commented,
Official comment Hello, To better assist you and understand your issue, I’ve created a ticket in your name. We will continue our conversation through that thread. Thank you. Tomàs
-
Support commented,
Official comment Hello, Thank you for your message. The demo version has no limitations, so anything that isn’t possible with the demo will also not be possible with the full version. MIDI Out will only send color ...
-
Support commented,
Hello Eric, The technical team has confirmed that videos with transparency are supported using the HAP Alpha or ProRes 4444 codecs. Please feel free to reach out if you have any further questions. ...
-
Support commented,
Official comment Bonjour, Je vous remercie pour votre message. Afin de pouvoir effectuer des tests, pourriez-vous m’indiquer précisément quels boutons sont concernés ? Je vous remercie pour votre compréhension. Cor...