Support
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What is the difference between a one-time payment and a monthly payment?
Pay once: One-time payment and license ownership forever. Includes 1 year of free updates. Monthly payment: Over 6 months, then the license is yours. Includes all updates during the period.
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Can I use my license on multiple computers?
With HeavyM Live and Pro licenses, only one computer can be connected.With HeavyM Pro+ licenses, 2 computers can be connected simultaneously.
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Are software updates included in the license?
With a monthly paid license, as long as you make your payments each month, you will have continuous access to software updates at no additional cost. For lifetime licenses, a full year of updates i...
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When and where can I access my license after purchase?
Immediately after payment, you will receive an email containing your invoice and your license key. From now on, you can find and manage your license directly from your HeavyM online account. 📌 How ...
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Are there special prices for students and teachers?
Yes, students and instructors receive a 50% discount throughout the year. All information is available on this page.
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What payment methods are accepted?
We offer our customers a wide selection of Credit card, PayPal, Amazon Payments, Bank transfer, checks or money orders. Transactions are secured by our partner Fastspring.
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How can I upgrade from the Demo version to the full version?
When purchasing a paid version, you will receive a confirmation email inviting you to log into your license management account.The license manager is available at this address, where you can downlo...
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Will my work be saved if I upgrade from the Demo version to a paid version?
No, because the save function is not included in the Demo.
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Are there any performance differences between the Demo version and the paid versions?
There is no difference in terms of performance and power. The Demo version includes all the features of the Pro+ version.If you choose a Live or Pro version, the features may vary. For more details...
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Is permanent internet access required to use the software?
No internet connection is required for continuous use of the software. However, when purchasing a paid version, an internet connection is required on the first run to activate your license.For mont...